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Terms and conditions of use

  • Orders would be delivered between our working hours only i.e. 11am-9pm
  • We deliver cakes only in Indore City (Madhya Pradesh) and address found outside Indore the order shall be considered executed/terminated at the moment, no refunds provided.
  • Same day delivery only possible if order confirmed before 2pm
  • In case of urgent deliveries please call: 9993140088, 8085003322, 9993361700
  • All personal information would be kept secret and would not be disclosed to any third party.
  • If the address or any of the contact/delivery details are found incorrect the order will be executed, and no refund shall be provided.
  • Cake will be delivered on the date mentioned, but delivery time is just for reference. Actual delivery time may vary.
  • Delivery will be considered executed (delivered) if receiver refuses to receive order, address found locked, address was found wrong or untraceable, or order received by servants, neighbors.
  • Cake may differ slightly from as they appear. We make sure to satisfy you in best possible way. Color combination may differ.
  • Incase of any natural or political reason for instance bandh, flood etc. delivery will be made to the next possible date.
  • No complaints will be entertained after 2hours of delivery, we make and deliver fresh cakes hence they don’t have long shelf life.
  • Any changes in policies or terms and conditions will be added under ‘Terms and Condition’, will be highlighted for a certain period of time.
  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
  • We may occasionally send you information on products, services, special deals, and promotions.
  • We reserve the right to substitute the products with equal or higher value in case of non-availability of the desired product.
  • For any complaint or queries you may email us to customercare@fantasybakery.in
  • Prices mentioned are final prices.
  • All prices include convenience charge of 10-20% respectively.
  • Prices are inclusive of Delivery Charges and Taxes.
  • There is no return policy, order once placed and received by the customer, guardian, security guard, reception cannot be returned back at what so ever may be the condition.
  • No delivery reports would be sent, to confirm delivery please contact helpline numbers.
  • Purchases on this website may appear on your statements in the name of PAUL & SONS.
  • Photos of Flowers are only for indicative purpose, actual product will vary and color of flowers depends on availability.
  • If requested color flower is not available other mixed/other flower will be delivered.
  • Cadbury products are subjected to availability, if not available other product of same value will be delivered.